CommercialBroker

PRIVACY POLICY

Last Updated: February 8, 2008

CommercialBroker.ca, Inc., and its website located at http://www.CommercialBroker.ca, works along the guidelines of the Privacy Program. This statement discloses the privacy practices for the CommercialBroker.ca web site.

CommercialBroker.ca's Privacy Statement

This privacy statement covers the website http://www.CommercialBroker.ca

CommercialBroker.ca provides a variety of online services for commercial real estate professionals. CommercialBroker.ca values your privacy, feedback and candor very highly. Any user information we collect is considered private and we do not use it or share it except as permitted herein, without the user's permission. We use this personal information at CommercialBroker.ca to provide the best quality service possible. The following policy statement summarizes CommercialBroker.ca's protection and use of any personal information provided by visitors to the CommercialBroker.ca site.

Information Collected by CommercialBroker.ca:

CommercialBroker.ca collects user information from several areas of the CommercialBroker.ca site including the ‘Registration’ area (where CommercialBroker.ca collects each user's name, street address, telephone number, email address, and self-selected primary role in real estate); products; business services; the adding and editing of property listings; the adding and editing of Broker Profiles; email forms; and any surveys or contests that CommercialBroker.ca may sponsor. CommercialBroker.ca collects individual user search activity for statistical, archival, and business purposes. CommercialBroker.ca collects financial information (such as billing address, credit card number, expiration date) for billing payment and credit card authorization purposes. CommercialBroker.ca may track the IP address of a user's computer or place a "cookie" in the browser files of a user's computer. This is required by CommercialBroker.ca services to provide automated features.

Use of Information Collected:

Collected information helps CommercialBroker.ca better understand its users' needs in order to improve its product and service offerings. Email addresses are used to communicate with members through (a weekly email news summary), Promotional emails and for site administration purposes. Users may be deleted from News Updates, Promotional email and Partner email lists at their request. Personal information may be used to contact users for the purpose of research, product development, marketing, or customer service, if the user has opted to receive such communication. User search activity is collected and analyzed and may be utilized by CommercialBroker.ca in the aggregate or in the abstract for a variety of business purposes. Financial information is used to bill users for products and services purchased. Within CommercialBroker.ca, only accounting managers have access to the credit card account information. This information is not shared with anyone outside of CommercialBroker.ca. IP address and cookie log data is analyzed to better understand traffic flows and user preferences.

Use of Email Tools:

You may NOT use the Email the Broker, Email a Listing service or other email services that we offer to send spam (i.e. unsolicited commercial email) or otherwise send content that would violate CommercialBroker.ca's Terms and Conditions. We may monitor, track or save the use of this feature, but will be under no obligation to monitor, track or save these email messages sent from these tools. If you send and email using the Email This Item to a Friend service to an email address that is not registered in our system, we do not use that email address for any purpose other than to send your email, and for us to automatically send your friend a one-time email inviting him or her to visit the site. CommercialBroker.ca stores this information for the sole purpose of sending this one-time email and for tracking the success of our referral program. We also do not rent or sell these email addresses of un-registered users.

Shared information:

Though CommercialBroker.ca makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

CommercialBroker.ca shares member information in the following areas on the site: Listing Service, Email Alerts and Broker Directory. When a member enters a sale or lease listing in the Listing Service, listing contact information is also entered. During this process, the listing submitter is able to view other members' contact information when he adds another contact beside himself to the listing. In addition, members searching CommercialBroker.ca can view contact information (name, email and phone number) when they view a property listing profile. CommercialBroker.ca allows users to share contact information with one another via its email Alerts service. With email alerts users can save their property search criteria to have information about properties that match the specified criteria emailed to them. When selecting this service, users are given the option of releasing their contact information to other users who have property listings that match their criteria. This contact information is then shared with the users who have property listings that match the buying or leasing criteria. Unless required by law as detailed in this section or a user specifically takes action as discussed in this paragraph, CommercialBroker.ca does not share individual user search activity information and such activity information remains private to the individual user and to CommercialBroker.ca. Professional Profile users agree to share their contact information and allow all CommercialBroker.ca users to view their contact information via the CommercialBroker.ca Broker Directory or via links made available to users on a listing or in an email. CommercialBroker.ca users who do not opt out of the Directory service during registration with CommercialBroker.ca (or anytime thereafter) also agree to share their contact information via the CommercialBroker.ca Professional Directory.

CommercialBroker.ca shares information with its partners for the purpose of providing related services in which we deem our users have interest. The use that CommercialBroker.ca's partners make of customer information will not exceed CommercialBroker.ca's use of the data. Key billing information (such as credit card number, expiration date and dollar amount) gathered from users making online purchases of products or services, to provide to our credit card processing partner, in order to authorize charges to the credit card. CommercialBroker.ca also uses third party providers to perform email and postal mailings on behalf of CommercialBroker.ca, but this information (such as name, address and email) is confidential and is not used by the provider for any other purpose.

CommercialBroker.ca does not rent or lease user information to any third party, except as disclosed here. From time to time, CommercialBroker.ca may obtain information (such as electronic mail addresses) from third party providers. It is our goal to only contact individuals who we believe may have a legitimate business interest in CommercialBroker.ca based on their membership or participation in other organizations or web sites, and who have indicated a willingness to be contacted for this purpose. While CommercialBroker.ca endeavors to work with other sites and companies with a similar respect for user privacy, CommercialBroker.ca cannot be responsible for the privacy practices of other sites. Please be aware that in the event CommercialBroker.ca merges with a third party, or in the event all or substantially all of CommercialBroker.ca's assets are acquired by a third party, customer information, including personally identifiable information, will be shared and/or transferred to such third party. The information may only be used or shared by such third parties for the primary purpose for which the information was originally collected. If such third parties, or if CommercialBroker.ca for its own business needs, desire to use the personally identifiable information for another purpose, you will be notified prior to the information being used for a new purpose, and you will have the opportunity to opt out of such new use of your personally identifiable information.

Security of personal information:

CommercialBroker.ca's clients and their personal information are considered to be CommercialBroker.ca's greatest asset and thus their privacy is treated with the utmost regard and respect. CommercialBroker.ca takes every reasonable precaution to secure personal information within both its computers and its physical premises.

The security of your personal information is important to CommercialBroker.ca. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at info@CommercialBroker.ca

Cookies:

Cookies are used on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session cookies and persistent cookies. We use session cookies to make it easier for you to use our site and to enable certain specialized functionality that requires maintaining information about your session. A session cookie is not stored on your hard disk and expires when you close your browser. A persistent cookie remains on your hard disk for an extended period of time. You can remove persistent cookies by following the directions in your Internet browser's "help" files. If you select the "Remember Me" function on the web site, we will store a persistent cookie on your hard drive which allows you to bypass the login requirement each time you access the site. Additionally, we use a persistent cookie to enable us to track and target the interests of our users to enhance the experience on our site.

We do not store in persistent cookies any personally identifiable information you submit while on our site. Due to the functionality provided by our site, the use of cookies is required. If you reject cookies, our site will not perform properly.

Third-Party Advertising Companies

We use third-party advertising companies to serve ads when you visit our Web site. The third-party advertising technology that we use on this Web site uses information derived from your visits to this site to target advertising within this site. In addition, our advertisers may use other third-party advertising technology to target advertising on this site and other sites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed your browser. In addition, we may use Web beacons, provided by third-party advertising companies, to help manage and optimize our online advertising. Web beacons enable us to recognize a browser's cookie when a browser visits this site, and to learn which banner ads bring users to our Web site.

Testimonials:

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent to post their name along with their testimonial prior to any posting of such testimonial.

Opting-out, editing, updating or deleting personal information:

CommercialBroker.ca utilizes email as a vital and primary communication channel with registered users and customers. As a registered user/customer, you hereby acknowledge and grant CommercialBroker.ca the permission to communicate with you via email (as well as other communication channel such as phone and fax) for any purposes CommercialBroker.ca determines to be relevant including, but not limited to, system messages, product updates, service announcements and other marketing messages. CommercialBroker.ca will use best efforts to honor customers request to opt out of marketing messages, but under no circumstances will CommercialBroker.ca have any liability for sending any email to its registered users/customers.

Users who do not wish to receive marketing emails including CommercialBroker.ca Promotional Emails, or Sponsor Emails are requested to contact CommercialBroker.ca Client Services via email, or select the opt-out option by deselecting the email option from their member profile. We also send our users site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about service notices and responsibilities. CommercialBroker.ca occasionally communicates with its users via email and phone to provide information about requested services and regarding issues related to their account. It is important to note that this communication is not used for marketing or promotional purposes. Requesting the deletion of certain types of user information may prevent users from accessing some web site features.

Changes to this Privacy Statement:

If CommercialBroker.ca decides to change its privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. CommercialBroker.ca reserves the right to modify this privacy statement at any time, so please review it frequently. If CommercialBroker.ca makes material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.